A little help. A lot more business.
Meet the receptionist that keeps things moving. Answer questions, collect booking and order requests, and follow up when customers go quiet.
Your business knowledge. Your way of speaking. Your control.
Hi! Can I book a teeth cleaning?
Hello! I can help with that. What day would you prefer?
Tomorrow, around 10am.
Of course. What name should I put on your appointment request?
Different inboxes.
One place to keep up.
THE EVERYDAY, TAKEN CARE OF
From the first “hello” to the next step, Awongo helps your team keep the conversation moving.
Teach it your services, hours, FAQs and preferred approach. Customers get answers based on the information you provide.
Service selected ✓
Customer details ✓
Staff confirmation ◷
Collect the details needed for an enquiry, appointment or order, then let your team review and confirm the request.
Eligible conversations can receive follow-ups after 1 hour and 10 hours, subject to your plan, settings and channel rules.
SOUNDS LIKE YOU. WORKS FOR YOU.
You know your business best. Give your receptionist the information and guidance it needs, without writing code.
Add your services, opening hours and the details customers ask for.
Preview proposed profile and catalogue changes before approving them.
Connect your channels, try real questions and let your team take over whenever needed.
MANY BUSINESSES. ONE WARM WELCOME.
ROOM TO GROW
Explore available plans and allowances in Awongo. Channel access and features depend on your subscription and connection setup.
See the published plans and choose the right fit for your business.
Explore available plans ↗Your conversations, requests and receptionist settings are waiting in your workspace.
Open your dashboard ↗Ask our receptionist about getting started and requesting a demo.
A FEW GOOD QUESTIONS
Yes. Choose a name and configure its guidance for your business. Awongo is the default name if you do not choose one.
Awongo collects appointment requests. Staff review and confirmation remain part of the process. Calendar guidance can help check working hours, blocked periods and capacity when enabled.
Yes. Pause Awongo in the chat inbox before replying personally, then resume it when you are ready.
Awongo supports WhatsApp, Instagram, Facebook Messenger and website chat. Connections depend on your plan, account eligibility and the relevant Meta permissions and approvals.
Sharing approved payment instructions is different from verifying payment. A customer's payment claim or screenshot should remain subject to your staff verification process.
See what a little help could look like.